Saigontourist Holding Company (Saigontourist) and the Vietnam Post and Telecommunications Group (VNPT) on Tuesday signed a strategic cooperation agreement to jointly build smart travel solutions.
Notably, with the commitment to provide the best telecommunication products and consultancy services to Saigontourist, VNPT will supply and cooperate with Saigontourist in developing and deploying smart travel solutions (Smart Tourism).
These solutions will help businesses provide customers with the best experience in a swift and economical manner.
The realisation of smart travel solutions will not only help Saigontourist maximise revenue, but is also in line with the smart city development roadmap of HCM City and other provinces and cities.
In addition, VNPT will also provide Saigontourist with software products, software, technology and digital equipment serving the hospitality, restaurant, travel and entertainment businesses, such as hotel online reservation system and customer loyalty management system.
In return, Saigontourist will provide services to VNPT and its subsidiaries with the best possible conditions, at reasonable prices in accordance with the law and on the basis of contracts signed.
Speaking at the signing ceremony, Nguyễn Thành Phong, chairman of the People’s Committee of HCM City, said in its strategy of tourism development, besides investment in infrastructure and tourism products, the city is also encouraging the application of technology, especially digital tools to meet the increasing demand of visitors.
Therefore, the strategic cooperation between Saigontourist and VNPT is an important premise for the city to achieve the goal of attracting 10 million international visitors by 2020.
Nguyễn Thành Phong suggested the two sides quickly concretise the terms signed, so that the cooperation process can be practically and comprehensively implemented.
Saigontourist CEO Trần Hùng Việt said the company wants to develop smart travel solutions to bring customers the most unique products, services and experiences, especially during the Fourth Industrial Revolution.
The signing of the strategic cooperation with VNPT will facilitate Saigontourist to accelerate the application of new technologies and techniques.
According to Phạm Đức Long, general director of VNPT, it is the first time VNPT has signed a strategic cooperation with a tourism business.
Therefore, VNPT wants to cooperate with Saigontourist in converting the entire operating system into a digital technology-driven system to bring the best benefits to customers and the tourism enterprise.