VIB to implement Cisco Application Centric Infrastructure (ACI)

Young Vietnamese are digitally savvy. They like to do their banking on-the-go, using their mobile phones. Young Vietnamese like to do their banking on-the-go, using their mobile phones.

In 2012, Vietnam International Bank – VIB – embarked on an aggressive effort to digitalize, offering more services through online and mobile banking. However the bank faced a challenge. Customer transactions were growing and the bank had plans to regularly roll out new digital and mobile banking services. The existing IT infrastructure was not able to support this. IT infrastructure was unable to cope.

“We needed to transform our data centers and our time-to-market for new services needed to be much faster.” Said Mr. Tran Nhat Minh, Deputy Chief Executive Officer of Vietnam International Bank.

To address these challenges, VIB implemented the Cisco Application Centric Infrastructure (ACI), the industry’s most secure, open and comprehensive software defined networking solution. Cisco Application Centric Infrastructure (ACI). The results were immediate.”

“We have increased our network throughput by 10 times and our time-to-market for new services is also faster. Customer requests are processed 5 times faster than before. Now we have 400 applications running on ACI, giving us a single source of truth, from one dashboard.” Minh said.

Overnight, the bank transformed its IT infrastructure. The bank is rolling out new services almost every month on its mobile banking app – MyVIB.

“I have so much information in my hand now, from customer guidelines to an interactive map to promotions & discounts.” Le Anh Vu, VIB Customer said.

“When I need to book a flight, I just launch myVIB and then compare the prices of different airlines.” Ms. Nguyen Thuy Duong, VIB Customer.

“We are a much more agile organization today, able to respond to customer needs quickly. We are excited about the future.” Deputy Chief Executive Officer of Vietnam International Bank said.

Source: Huong Nguyen, Cisco Systems Vietnam

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